Managing Personas in a Virtual Training Environment

It’s fair to say that virtual training is here to stay.  

Now that it’s become the new normal, it’s vital to learn how to manage participants while keeping them engaged.  

One way to do that is to hone in on the different personas that turn up in virtual training sessions. That’ll make it much easier for them to get the most out of their learning experience. 

On this episode of The Learning Xchange, Matthew Brown, Schoox’s Chief People & Culture Officer, identifies eight specific personas you’ll typically find in the virtual training space. He also offers general tips and technical strategies for managing learner engagement.  

Listen to this episode to find out:  

• How to manage different personas in a virtual training setting 
• Why being prepared makes trainers more flexible 
• How to boost learner engagement 
• Why it’s beneficial to have a producer 
• How to manage your use of the mute button 
• Why it’s great to have break out rooms 
• The importance of delivering clear instructions   

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